FAQ (draft)


VINTAGE WATCHES

 

THE VINTAGE WATCHES IN THE WATCHABLE SHOP, IN MOST CASES, ARE SEVERAL DECADES OLD. THEY ARE DELICATE MECHANICAL OBJECTS THAT HAVE PREVIOUSLY BEEN WORN AND USED BY THEIR PREVIOUS OWNERS.

    EACH WATCH THAT PASSES THROUGH THE SHOP IS REVIEWED WITHIN MY LIMITED SCOPE OF WATCHMAKING EXPERTISE. I WILL WEAR THE WATCH FOR A FEW DAYS TO IDENTIFY ANY MAJOR FUNCTIONAL ISSUES, AND GENERAL ACCURACY. IN THE DESCRIPTIONS, I WILL INDICATE ANY MECHANICAL FLAWS OR PROBLEMS WITH TIMEKEEPING TO THE BEST OF MY KNOWLEDGE.

      UNLESS SPECIFIED, WATCH SERVICE HISTORY IS UNKNOWN, AND UNLESS A WATCH IS LISTED AS "SERVICED," IT IS THE BUYER'S RESPONSIBILITY TO HAVE THE TIMEPIECE INSPECTED, SERVICED, AND CLEANED BY A PROFESSIONAL WATCHMAKER UPON RECEIPT.

        VINTAGE WATCHES ARE NOT LIKE MODERN QUARTZ WATCHES AND IT IS NORMAL FOR A MECHANICAL WATCH TO GAIN OR LOSE 1-2 MINUTES A DAY, DESPITE WHAT A THE WATCH MAY SAY ON THE DIAL OR CASEBACK.

          THESE PIECES HAVE NOT BEEN PRESSURE TESTED FOR WATER RESISTANCE.  KEEP THEM DRY AND AWAY FROM ALL WATER SOURCES, INCLUDING RAIN.


            SHIPPING

            • DOMESTIC ORDERS SHIP USPS PRIORITY MAIL 2-3 DAY SERVICE FOR A FLAT RATE OF $9.00. SIGNATURE CONFIRMATION WILL BE REQUIRED UPON RECEIPT. 
            • INTERNATIONAL ORDERS SHIP UPS INTERNATIONAL INSURED FOR $49.  INTERNATIONAL BUYERS MUST BE AWARE OF THEIR DUTY AND CUSTOM TAXES BEFORE PURCHASING. THESE FEES WILL BE AT THE EXPENSE OF THE BUYER, AND NO ALLOWANCES WILL BE MADE ON THE PRICE OF THE WATCH TO OFFSET THESE FEES.  ADDITIONALLY, I DO DECLARE THE FULL AMOUNT IN ORDER TO FULLY INSURE THE WATCH.
            • I STRIVE TO GET THE WATCH IN THE MAIL WITHIN 3 BUSINESS DAYS AFTER THE ORDER IS PLACED. WATCHES ARE PACKAGED WITH THE UTMOST CARE AND WITH PLENTY OF PADDING.
            • YOU WILL RECEIVE A SHIPPING NOTICE VIA EMAIL WITH A TRACKING NUMBER.

             

            RETURNS

            • RETURNS ARE ACCEPTED WITHIN 3 DAYS OF WATCH BEING DELIVERED IF YOU ARE NOT SATISFIED.   
            • RETURN SHIPPING WILL BE AT THE EXPENSE OF THE BUYER AND MUST BE SHIPPED INSURED, AND A 10% RESTOCKING FEE WILL BE DEDUCTED (UNLESS THERE IS A MECHANICAL DEFECT)
            • IN ORDER TO RECEIVE STORE CREDIT OR A FULL REFUND, WATCH MUST BE IN THE SAME CONDITION AS IT WAS WHEN PACKAGED.